About our Privacy Policy

At Old School Toys, your privacy is our priority. Therefore, we only process data we require for (improving) our services and treat the information we have collected about you and your use of our services with the utmost care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Old School Toys website and the services accessed on it. These terms and conditions shall apply from the fifth of April, two thousand and twenty three (05/04/2023). The publication of a new version of our privacy policy means all previous versions are no longer valid. This privacy policy describes the types of data we collect, referring to you, the customer. It also describes what this data is used for, with whom this data is shared and under what conditions, if any, this data may be shared with third parties. We we also explain how we store your data, how we protect your data from misuse and what rights you have in relation to the personal data you provide to us.

If you have any questions regarding our privacy policy, please contact our contact person for privacy issues. The relevant contact details are provided at the end of this privacy policy.

About Data Processing

Below, you can read about how we process your data, where we store it, which security technology we use and who can access and view the data.

Webshop Software

Our webshop has been designed with Forwart software. Personal data that you make available to us for the purpose of our services is shared with Forwart. Forwart has access to your data to provide us with (technical) support. They are not permitted, and will never use your data for any other purpose. Forwart is obliged to take appropriate security measures, based on our mutual agreement. These security measures include the application of Secure Sockets Layer (SSL) encryption and a strong password policy. Forwart use cookies to collect technical information relating to your use of the software. No personal data is collected and/or stored. Forwart reserves the right to share and use collected data internally, in order to further improve its services.

Email and Mailing Lists

Our website is supported by Forwart, a third party service provider that handles email traffic originating from our website and the sending of any newsletters. All confirmation emails you receive from our website and online forms are sent via Forwart’s servers. Forwart will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see an ‘unsubscribe’ link. If you click on this link you will no longer receive emails from our website. This may seriously reduce the functionality of our website! Your personal data is securely stored and protected by Forwart. Forwart uses cookies and other internet technologies that provide insight into whether emails are opened and read. Forwart reserves the right to use your data to further improve the service, and to share information with third parties in relation to this.

Office365

We use Office365 services for our regular business email traffic. Microsoft applies appropriate technical and organisational measures to prevent abuse, loss and corruption of your data and our own data as much as possible. Office365 does not have access to our inbox and we treat all our email correspondence with strict confidentiality.

Payment Processors

To handle (part of) the payment processes in our webshop, we use the Mollie payment platform. Mollie process your name, address, place of residence and your payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in relation to this, share (anonymous) data with third parties. All the above safeguards regarding the protection of your personal data also apply to those parts of Mollie’s services for which it engages third parties. Mollie does not retain your data longer than permitted by statutory retention periods.

To handling (part of) the payment processes in our webshop, we use the PayPal payment platform. PayPal processes your name, address, place of residence and payment details, such as your bank account or credit card number. PayPal has taken appropriate technical and organisational measures to protect your personal data. PayPal reserves the right to use your data to further improves its services and, in relation to this, share (anonymous) data with third parties. PayPal shares personal data and information relating to your financial position with credit rating agencies in the case of an application for a deferred payment (credit facility). All of the above safeguards relating to the protection of your personal data also apply to those parts of PayPal’s services for which it engages third parties. PayPal does not retain your data for longer than permitted by statutory retention periods.

Reviews

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to you order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to comment on your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given WebwinkelKeur permission. All of the above provisions regarding the protection of your personal data also applies to those aspects of the service for which WebwinkelKeur engages third parties.

Shipping and Logistics.

When you place an order with us, our job is to get the order delivered to you. We use PostNL services to deliver our items. This requires us to share your email address, name, address and place of residence with PostNL. PostNL uses this data solely for the purpose of executing the agreement. Where PostNL engages subcontractors, they will also make your details available to third parties.

Invoice and Bookkeeping.

We use the services of Twinfield for our administration and bookkeeping. We share your name, address, place of residence and details of your order. This data is used to administer sales invoices. Your personal data is sent and stored securely. Twinfield is obliged to maintain confidentiality and will treat your data confidentially. Twinfield does not use your personal data for any other purposes than those described above.

Purpose of Data Processing

General Purpose of Processing

We only use your data for the purpose of providing our services. This means that the purpose of data processing is always directly related to your order(s). We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us, or an oath or legal obligation.

Automatic Data Collection

Data automatically collected by our website are processed with the aim of further improving our services. These forms of data (e.g. your IP address, web browser and operating system) are not personal data. 

Cooperation with Fiscal and Criminal Investigations

In certain cases, Old School Toys may be required by law, to share your data in connection with government fiscal or criminal investigations. In such an event, we will be forced to share your data, but we will refrain from doing so within the realms of the law.

Retention Periods

We retain your data for as long as you are our client. This means that we will retain your client profile until you indicate that you no longer wish to use our services. If you indicate a wish to terminate your profile, we will also take this as your right to request to be forgotten. This also means that we will not retain your data for more than two years from the last contact moment or transaction, unless there is a legal justification for doing so. On the basis of applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your order(s).

Your Rights

Under applicable Dutch and European law, as a data subject you have certain rights in relation to personal data processed by us, or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your previously supplied email address. In the event that you wish to receive your data to a different email address or for example, by post, we will ask you to formally identify yourself. We retain records of completed requests; in the case of data deletion requests, we administer anonymous data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right, at any time, to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of Inspection

You always have the right to inspect the data we process (or have processed) that relate to you personally, or can be traced to you. You can make a request to this effect to our contact person in charge of privacy issues. You will then receive a response to your request within thirty (30) days. If your request is granted, we will send you a copy of all data and an overview of the processors handling and storing this data, which indicates the category in which we have stored this data, to the email address known to us.

Right of Rectification

You always have the right to have the data we process (or request to be processed) that relates to your personally, or can be traced back to you, amended. You can make a request to this effect to our contact person in charge of privacy issues. You will then receive a response to your request within thirty (30) days. If your request is granted, we will send an email to the address provided, confirming that the data has been modified.

Right to Restrict Processing

You always have the right to restrict the data we process (or request to be processed) that relates to you or can be traced to you. You can make a request to this effect to our contact person in charge of privacy issues. You will then receive a response to your request within thirty (30) days. If your request is granted, we will send an email to the address provided, confirming that the data will no longer be processed until you lift the restriction.

Right to Portability

You always have the right to have the data that we process (or request to be processed) that relates to you or can be traced back to you, performed by another party. You can make a request to this effect to our contact person in charge of privacy issues. You will then receive a response to your request within thirty (30) days. If your request is granted, we will send you copies or transcripts of all data referring to you that we have processed or have had processed on our behalf by other processors or third parties, to your email address. In all likelihood, we will no longer be able to continue providing services in this situation, as the secure interconnection of data files can then no longer be guaranteed.

Right to Object and Other Rights

You have the right, where appropriate, to object to the processing of your personal data by, or on behalf of, Old School Toys. If you object, we will immediately cease data processing, pending the handling of your objection. If your objection is found to be justified, we will make copies and/or copies of data that we process (or request to be processed) available to you and then permanently cease data processing. You also have the right to not be subjected to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person in charge of privacy issues.

Cookies

Third party cookies

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always be able to read the most recent version on this page. If the new privacy policy affects the way we process previously collected data that relates to you, we will notify you by email.